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Our Return Policy

RETURNS FOR APPAREL WILL BE ISSUED STORE CREDIT ONLY. Non-apparel items are FINAL SALE and are not eligible for returns. 

Original form of payment will not be refunded. All sale items are FINAL SALE. All purchases using a discount code are FINAL SALE.

Items need to be returned within 14 days of delivery and store credit will not be given unless the item meets the requirements below.

ITEMS ARE ELIGIBLE FOR STORE CREDIT IF RETURNED:

  • Within 14 days of the delivery date.
  • The order did not use a discount code.
  • Store credit will be issued in the amount of the item’s CURRENT purchase price.
  • All shipping expenses are the responsibility of the customer only.
  • The acceptance of any and all returns are subject to company’s discretion.
  • If you receive an incorrect or damaged order, please contact us within 5 days of delivery. If a replacement item is available, we will reserve it for you until we receive your original item. Otherwise, you will be offered a refund.
  • In unworn, unwashed, new condition. 
  • Tags must still be on the garment

If you have any questions about your order or return eligibility, please contact me at therachelpoppe@gmail.com.

This is a small business and I want to make sure your shopping experience is great! I try to include fit & measurement information in each listing, but if you aren't sure about a specific item please DM me on Instagram (@poshandpoppe) or email me your questions at therachelpoppe@gmail.com. I can help make sure you're ordering the correct size and prevent potential returns!

xo, Rachel Poppe